Shipping & Refunds

Delivery

We deliver within Hong Kong SAR only (Hong Kong Island, Kowloon, New Territories), via Lalamove.

Delivery fee — a flat rate by zone, shown at checkout:

Kowloon

HK$90

Hong Kong Island

HK$80

New Territories

HK$130

Free delivery on orders of 4 box sets or more.

Order lead time: same-day delivery — order by 10:00 am and choose your day at checkout. After checkout we confirm your delivery slot with you by WhatsApp.

Pickup

Free pickup from our kitchen: Unit 4A Fung Nin Industrial Building, 7–13 Beech Street, Tai Kok Tsui, Kowloon — every day from 12:00 to 18:00.

Freshness

Canelés are best enjoyed on the day of delivery. We bake to order and pack them to hold their crisp crust for as long as possible.

Refunds

If something is wrong with your order, contact us within 24 hours with photos and we will make it right — replacement or refund, case by case. Cancellations: see the Terms & Conditions.