Last updated: September 2026
Delivery
We deliver within Hong Kong SAR only (Hong Kong Island, Kowloon, New Territories).
- Delivery fee: [TO CONFIRM — Bertrand: fee / free-above threshold]
- Order lead time: [TO CONFIRM — Bertrand: e.g. 48h for large orders]
- Delivery windows: [TO CONFIRM — Bertrand]
Pickup
Free pickup from our kitchen: Unit 4A Fung Nin Industrial Building, 7–13 Beech Street, Tai Kok Tsui, Kowloon. [TO CONFIRM — Bertrand: pickup hours]
Freshness
Canelés are best enjoyed on the day of delivery. We bake to order and pack them to hold their crisp crust for as long as possible.
Refunds
If something is wrong with your order, contact us within 24 hours with photos and we will make it right — replacement or refund, case by case. Cancellations: see the Terms & Conditions.
Drafted as a working baseline for Stripe live-mode activation; to be reviewed and approved by the business owner before publication.