Terms & Conditions
Last updated: October 2026
1. About these terms
These terms apply to all orders placed through caneles.hk, operated by Antonin Catering (“we”, “us”), Unit 4A Fung Nin Industrial Building, 7–13 Beech Street, Tai Kok Tsui, Kowloon, Hong Kong. By placing an order you accept these terms.
2. Products
Our canelés are handmade fresh in small batches. Photos are representative; slight variations in shape and colour are natural to handcrafted pastry. Allergen information is available on request — please contact us before ordering if you have allergies.
3. Prices and payment
All prices are in Hong Kong dollars (HKD). Payments are processed securely by Stripe; we never see or store your card details. Your order is confirmed once payment is completed and you receive a confirmation email.
4. Delivery and pickup
We deliver within Hong Kong only (Hong Kong Island, Kowloon, New Territories) via Lalamove. Delivery is HK$90 in Kowloon, HK$80 on Hong Kong Island and HK$130 in the New Territories, shown at checkout — free of charge for orders of 4 box sets or more. Same-day delivery: order by 10:00 am and choose your day at checkout; we confirm your slot with you afterwards by WhatsApp. Pickup from our Tai Kok Tsui kitchen is available every day from 12:00 to 18:00. Someone must be available to receive the delivery; we are not liable for spoilage when nobody can receive a perishable order at the agreed time.
5. Contact
Questions about these terms or your order: reach us via antonin-catering.com or at bertrand@antonin-catering.com.